About Us

Total Comfort Services is a family owned and operated business located in Wilmington, North Carolina operating since 1989. We are a North American Technician Excellence (NATE) accredited company as well as a American Standard Customer Care dealer, verifying our commitment to providing excellent and timely service with a smile!
At TCS we understand that no two homes are alike and pride ourselves on offering expert advice that is customized to your unique needs. We want to ensure that we offer services that will fit any budget, and that we’re ready to handle any scheduled or emergency HVAC service that you may need!

Areas of Service

Total Comfort Services is generally able to provide service within Wilmington, Ogden, Hampstead, Carolina and Kure Beaches, Wrightsville Beach, Leland and Topsail Island in North Carolina. Since this is a large and diverse area, we always work with customers to allocate our resources efficiently and maintain our high level of service. Please call 910-397-2911 today to confirm your address and schedule an appointment.

American Standard Heating & Air Conditioning

While Total Comfort Services can and does work on any brand installed in the Wilmington and the New Hanover County area, American Standard is our primary equipment suppliers for new systems.
Since the 1880s, American Standard Heating & Air Conditioning have pioneered clean and affordable heating for residential homes. From the earliest cast-iron radiators to today’s highly efficient heating and air conditioning systems, their brand has always been synonymous with home comfort.
As part of the Ingersoll Rand family, they aspire to create smarter, award-winning solutions for our customers that improve their lives and our environment, including many that advance sustainable business practices. All of their sustainable heating, air conditioning and other home products and services help customers reduce their energy use and greenhouse gas emissions.

American Standard Customer Care Dealer

As an independent American Standard Customer Care Dealer, Wilmington-based Total Comfort Services is here to make your decision comfortable and worry-free, from your first meeting to installation and follow-up. This program is made up of handpicked dealers like us who are ready to listen, evaluate and find solutions that work smarter for you and your home.

North American Technician Excellence (NATE) Certification

Founded in 1997, NATE is the certification organization governed, owned, operated, developed and supported by the entire HVAC industry. These certification tests represent real world working knowledge of HVAC systems. Developed by a committee of industry experts nationwide, these exams are rigorous, multiple-choice, knowledge-based tests and validate a technician’s knowledge.